SupportInsights Support Insights - Taking Deposits and Part Payments In today's support insight, we look at how Orderspace handles deposits and part payments. In Orderspace, payments are made through invoices emailed to customers after orders have been placed. We integrate with Stripe for card payments and Paypal so customers can pay directly from the invoice. We support
SupportInsights Support Insights - Addressing Bounce Rate on Sign-Up Forms In today's support insight, we look at the bounce rate of a sign-up form. A client felt that too many potential customers were dropping off the sign-up form and was looking to make changes to mitigate this. There are several things to look at here: 1. Is it
SupportInsights Support Insights - How is a Sales Rep different to an Admin User? On the Ordering Plus plan and above, we support the use of Sales Reps. We are often asked how their experience differs from an Admin user. Of course, the best way to find out is to take a trial, but here are the basics: Sales reps do not have access
Business Support Insights - Ordering on Behalf of a Customer Like all SAAS businesses, we receive support emails of all kinds. I realised it might be interesting and useful to share some of these conversations. Sometimes the issues are particular to Orderspace, but often they will apply more generally. Today's issue is specific to Orderspace and is about
